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HOSPITALITY SERVICES …………more than training………..
How your hospitality business will benefit
Your employees will receive a nationally recognised qualification or statement of attainment for training that improves your bottom line. The training is engaging, motivational and fun.
You have my personal guarantee that the training will make a difference. Paul Duffy Traineeships Conducted on the job for your existing employees. Enables employees to grow with your business whilst ensuring your organisation receives financial incentives from the Commonwealth government. This is a cash positive exercise whilst you receive the benefits of a better skilled workforce.
Professional Development Plans We will develop this with you to ensure you achieve your organisational goals in a financially responsible environment. We tend to deliver long term structured people development programs with courses embedded within.
A few popular courses:
Service Excellence You employ people that have the skills but how do you motivate them to practise them day in and day out? Talk to us about the Tandem difference. We will work with you to set up best practice to enable them to offer service excellence every shift.
Selling Excellence Encouraging staff to sell the organisation is the focus of this program. Closing the sale will motivate customers to come back to you and not the competition.
Compliance Programs include:
Food Safety (Hygiene) For anyone that handles food
Occupational Health and Safety For all workers
Manual Handling
For anyone involved with lifting, moving and handling small to large loads Supervisory Success
Effectively this program will enable Supervisors and Team Leaders to achieve results that are required by Duty Managers and the executive. For more information please refer to the Management Services Page Hands On Managerment A program for Duty and Department Managers conducted wholly in house targeting their specific and generic portfolios. The program addresses common managerial skill requirements with work based projects that help managers achieve objectives from the executive management strategy. For more information please refer to the Management Services Page Don’t hesitate to contact us for an obligation free discussion on where your business is heading and its needs. “… in selecting a Registered Training Organisation (RTO) as a suitable provider for this program we interviewed and background checked several prospective providers. Our selection process led us to select Tandem College to partner us with our traineeship program, principally because of their strong reputation in delivering quality training outcomes in our industry, and in particular their proven expertise in dealing with businesses of a similar size to our own.” Geoff Gavan
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